In appropriate cases, depending on the strategic priorities of the organisation which are set by our Board of Trustees, we can offer a casework support service.
The issues giving rise to a service complaint can be complex and difficult. We can help draft a complaint and support the client through the process that follows, including drafting appeals and and referrals to the Service Complaints Ombudsman for the Armed Forces.
We can also assist victims of criminal offences in the Armed Forces to seek reviews of decisions not to prosecute by the Service Prosecution Authority or Crown Prosecution Service (a ‘victim’s right of review’) and advise on judicial review or human rights claims arising from such decisions.
We can advise victims of crime about the quality of the service or civilian police investigation.